Services

Local Phone Service

• From 1 to 7 telephone lines
• Also known as POTS (plain old telephone service)
• Small to medium size businesses use this traditional, everyday telephone service
• Includes calling features like Hunting, Caller ID, Call Forwarding, 3-Way Calling, etc.
• Typically POTS lines will be $27.00 to $40.00 each with Unlimited calling features and Free local calls
• Business Telecom Advisors can get your business POTS lines…Call us for details 1-813-463-1939

Long Distance

• “Switched Long Distance”
• Plans as low as 3.5 cents per minute
• Direct dial service – you do not have to dial a 10-10 number
• Straight 6 second billing increments
• Excellent rates on Intrastate, Intralata, local toll, & International calling with no term contract
• Domestic and International calling cards are available
• Toll Free (800, 888, 877, 866) service, same low per minute rate for incoming calls
• Quality electronic, online, or telephone support to manage your calls
• Business Telecom Advisors can get your business Long Distance…Call us for details 1-813-463-1939

High Speed Internet Services (DSL/Cable, T1, DS3, and faster!)

• High speed Internet access is a critical tool to insure business productivity
• There are 5 main services/connections that your business could use depending on your application and budget:

• Internet/Data T1

• Internet/Data T1 is the standard for businesses seeking mission critical Internet connectivity 
• Providing dedicated bandwidth (1.54Mb x 1.54Mb) it is able to handle the demands of users operating in a data centric environment
• Can be bonded together to get 3.0Mb, 4.5Mb, or 6.0Mb – this requires special routers (preferably a Cisco 2811)
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

• Internet/Data DS3

• DS3 circuits provided businesses, web hosting companies, ISP’s, and VOIP (Voice Over IP) providers with dedicated bandwidth (45Mb x 45Mb) for their Internet connectivity 
• This is an ideal solution for companies that have out grown their Internet/Data T1 connections and are in search of unlimited high-speed access
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

• Internet/Data OC3, OC12, and OC48

• Optical carrier services (Fiber Optics) providing bandwidth from 155Mb to 2,488Mb to meet the requirements of net centric enterprises and carriers focused on high bandwidth applications such as web hosting, content delivery, and streaming audio/video
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

• Internet/Data Dedicated Ethernet (“Metro Ethernet”)

• Internet/data dedicated Ethernet services takes established Ethernet technology and extends it beyond the local area network (LAN) environment into a metropolitan area network – thus the term “Metro Ethernet”
•  A typical Ethernet connection, whether it be 10Mb, 25Mb, 50Mb, 100Mb, or 1,000Mb handoffs between your network and facility
• There is no need for proprietary equipment
• You get more “bang for your buck” because the same Ethernet handoff scales in bandwidth, which means that you will not have to buy multiple routers as compared with typical telecommunication circuits 
• Your business can start at 1Mb of bandwidth and work your way up to 1000Mb if needed
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

• Unlimited DSL and Cable Internet Access

• Stay connected to the Internet 24/7/365 and never worry about the slow dial up connections ever again 
• Download music, videos, send your vacation photos, and much more 
• Its low monthly price covers all your basic Internet needs 
• Typically there are 3 basic types of DSL service:

• ADSL (Asymmetrical DSL) – this DSL product is capable of sending more information downstream than upstream.  This is more advantageous to those users who download more data than upload data.  This is a best effort product, which means, the closer your business is located to the central office (C.O.) the faster your connection will be.  The typical connection speeds are as follows:  1.54Mb x 384Kb, 3.0Mb x 768Kb, and 6.0Mb x 1.54Mb.  Again, the closer you are to the C.O., the more likely you will get the faster connection.

• SDSL (Symmetrical DSL) – this DSL connection is if you are running mission critical applications.  This product can deliver information at equal speeds downstream or upstream.  If your business sends and receives equal amounts of data, this DSL product will work well for your business.  Your business should be located within 8,000 feet of the C.O to get a quality SDSL connection.  Typically the connection speeds are 1.0Mb x 1.0Mb.

• IDSL (ISDN Technology) – this DSL product was designed for customers who were outside the ADSL footprint.  This can reach customers who are 22,000 feet away from the C.O.  This combines ISDN with DSL by delivering an IDSN circuit with connection speeds of 128Kb x 128Kb.  Once the signal is delivered to the C.O., it is then connected to an ISP POP via a high bandwidth connection.

• Get your business up and running with business class, Cable Internet service
• From small to large businesses, business class Cable Internet service can offer your business a host of products and services to meet your needs
• Cable Internet’s speed, technology, and pricing make it a cost effective and reasonable online solution
• The Cable Internet service product suite includes solutions for Internet access as well as multiple client access
• Depending on where you are in the U.S., Cable companies have come up with these standards in speed:

• As you can see, a business can get high speeds with Cable Internet service
• The main downfall of this service (since it is a Cable service) if there are no Cable infrastructures near you business, you will not get service
• You have to have Cable infrastructure to get the Cable Internet service
• Cable Internet speeds can also vary depending on the location and the number of users in the Cable footprint

(Business Telecom Advisors can get you these types of DSL and Cable Internet services for your business…Call us for details 1-813-463-1939 )

Integrated T1 Service

• A minimum of 5 voice lines, up to 24 voice lines
• You can choose from a multitude of combinations (5 voice x 1024Kb, 12 voice x 768Kb)
• Typically comes with a bucket of long distance minutes, typically range from 1,000 to 6,000 minute buckets
• If you cant get DSL or Cable service, you might want to consider Integrated T1 service
• In most cases requires a 2 or 3 year term
• Combine local, long distance, and Internet on one circuit for increased savings and simplicity
• Select the ideal balance between the number of voice lines and data speeds for your business and scale your service as your business grows
• Reduce costs and benefit from a single provider for both voice and Internet access
• Even enjoy the benefit of convenience with one invoice for billing for all of your telecommunication services
• Less responsibility by letting the carrier install and manage your customer premise equipment (CPE) and communication facilities
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

PRI’s and Digital T1’s

• Primary Rate Interface (PRI) has 24 channels (23 for voice and 1 “B” channel for signal ling and management)
• Your telephone systems must have a PRI interface card
• A PRI is delivered on a T1
• PRI’s help businesses improve productivity and customer service with faster call set ups and connections
• A PRI has 3 protocols (NI-1, NI-2, or ATT Custom).  These protocols provide the customer with a Calling Number (ANI), Calling Name, or both
• Certain providers will do a (CTS) Customer Traffic Study.  This is a detailed report that will allow customers to measure, monitor, and forecast voice traffic per voice channel
• A PRI can have thousands of DID’s assigned to the voice channels
• Similar to an Integrated T1 (where you have both voice and data on a T1) you can have an Integrated PRI (where you have both our voice channels and data channels)
• Similar to a PRI, Digital Trunks have DID’s assigned to the voice channels as well
• Digital Trunk T1’s, have no “B” channel – 24 voice channels
• Digital Trunk T1’s must have a DTI (Digital T1 Interface) card installed into the phone system in order to work
• Both PRI’s and Digital Trunks do not support calling features like Hunting, Call Forwarding, etc…You telephone system will provide those features for the PRI or Digital Trunk T1
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

Long Distance T1 Services

• Long Distance T1 service provides businesses with a dedicated connection for long distance calls
• Comes with 24 voice channels on a standard T1
• Dedicated, high capacity access for businesses that require a dedicated solution for outbound long distance (call centers – typically use LD T1’s)
• Flat rate programs from $.013 per minute
• Loop fees range from $150.00 - $300.00
• LATA and tiered based products from $.007 per minute
• Service is router over Tier 1 Networks
• At times, some carriers would like a monthly usage minimum/commitment
• 4 decimal rounding
• Billed in 6 second or 60 second increments – depending on the provider
• Please use our “Online” T1 quote tool at our Home page to get a quote instantaneously or Call us at now at 1-813-463-1939

Data and Managed Services

• When it comes to Data, it can never be fast enough or secure enough
• What you have to find out is what solution best fits your application and budget
• To connect a business that has multiple locations, there are 4 Wide Area Network (WAN) Solutions that could fit your application:

1. ATM (Asynchronous Transfer Mode)

• A broadband service that handles voice, data, video, and multimedia through a single network, with fewer access lines
• With an ATM product you can integrate all types of traffic and securely transport across a global private network
• A typical customer for an ATM network would have multiple locations, such as, financial planning offices or mortgage offices – they love the stable throughput of ATM to interconnect their offices, enabling real time stock quotes, up to date mortgage rates, and Internet access

2. VPN (Virtual Private Network)

• VPN use public IP networks to securely send and receive data
• VPN’s are flexible and versatile
• Designed for multiple location companies that might use intranets or extranets
• Very inexpensive, you can set up a VPN over a DSL connection

3. Point to Point T1

• “Private Line”
• Ideal for 2 locations that need to exchange data fast
• Its great to tie a location into a transaction system or database
• Can be designed to connect 2 separate LAN’s from one location to another
• Very reliable – due to the fact that its 2 T1’s
• Can get pricey due to location and availability

4. Frame Relay or Frame Relay over DSL (FRoDSL)

• Frame Relay is tried and true
• Reliable and cost effective for solutions that need to link a LAN to a LAN
• It functions as a private network but utilizes the efficiencies of a public shared network – which reduces the cost
• Speeds vary from 64Kb to 1.54Mb
• Business Telecom Advisors can get you these Data and Managed Services anywhere on the Globe…Call us for details 1-813-463-1939

Conference Calling

• Audio and Web based services with both domestic and International access
• Unlimited audio conferencing plans
• Unlimited web conferencing plans
• Full service conferencing services including:  Reservations, Meet Me, Operated Assisted, & Domestic and International Origination
• Business Telecom Advisors can get your business the Conference Calling solution it needs…Call us for details 1-813-463-1939

Web Hosting

• We can get your growing business everything it will need to create and maintain a company web site, including domain name registration, branded email addresses, and value added service to create a powerful site
• Windows based or Unix based
• Shared or Dedicated servers
• Email Hosting
• Domain Name hosting
• Search Engine Optimization (SEO)
• Business Telecom Advisors can get your business Web Hosting and SEO…Call us for details 1-813-463-1939